Privacy Policy

1. Scope

This Policy applies to Sessions and all products, websites (includingwww.sessions.com), mobile applications, and other services we operate (collectively, the "Services"). It covers personal information collected online as well as information provided directly to us.

2. Information We Collect

• Information you provide: name, email, billing and payment information, profile details, messages, and any content you submit to the Services (for example, recordings, text, or files you upload).
• Communications: support requests, feedback, survey responses, and other messages you send us.
• Usage and device information: device type, browser, IP address, operating system, pages viewed, features used, timestamps, and other analytics data.
• Location data: coarse location derived from IP address or precise location if you give permission to a mobile app to access GPS or other sensors.
• Third-party information: information we receive from partners or social networks if you connect them to Sessions.

3. How We Use Your Information

We use personal information for purposes including:

• To provide, operate, and maintain the Services;
• To process payments and manage subscriptions;
• To communicate with you about your account, updates, and support requests;
• To personalize and improve the Services, features, and content we show you;
• For fraud prevention, security, debugging, and legal compliance;
• To send marketing communications, when you have consented to receive them.

4. Cookies and Similar Technologies

We and our partners use cookies, web beacons, local storage, and similar technologies to collect information about your interactions with the Services. These help us remember preferences, enable core functionality, analyze trends, and serve relevant content and advertising.

You can control cookies through your browser settings; however, disabling cookies may affect the functionality of the Services.

5. Sharing and Disclosure

We may share personal information in the following situations:

• Service providers: vendors and contractors who perform services on our behalf (e.g., payment processors, cloud hosting, analytics, email delivery).
• Business transfers: in connection with a merger, acquisition, bankruptcy, or sale of our assets.
• Legal purposes: to comply with law, legal process, or to protect the rights, property, or safety of Sessions, our users, or others.
• With your consent: when you ask us to share information with third parties or otherwise authorize disclosure.

We do not sell personal information. If that practice changes, we will update this Policy and provide applicable choices.

6. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal information. You can also:

• Manage communication preferences (unsubscribe from marketing emails using the link in those emails);
• Control cookies using your browser settings or device-level privacy controls;
• Update your account information from your account settings;
• Request deletion or portability of your data by contacting us (see "Contact Us" below).

We will honor your requests to the extent required by applicable law. Some requests may be subject to verification and exceptions (for example, records we are required to retain for legal reasons).

7. Security

We use industry-standard administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to provide the Services and for legitimate business purposes, including to comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children

The Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information about a child under 16, please contact us and we will take steps to delete that information.

10. International Transfers

Sessions is a global service. Personal information may be transferred to, stored, and processed in countries other than your country of residence. When we transfer personal information across borders, we rely on appropriate safeguards required by law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Policy and update the "Effective Date" at the top. Continued use of the Services after such changes indicates your consent to the updated Policy.

12. How to Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact: